Job Description

571079BR
Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
This role is responsible for monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi-vendor environment. They are also responsible for analyzing first level problems for all systems (according to the service agreements), resolving and routing as appropriate, supporting the Systems Management Processes specific to their client requirements, and batch management when required. KYNDRYL’s single point of contact serves as a communication hub and integration point in the delivery of services across the enterprise. They receive, fulfill and close end user requests for service requests or incidents. They extend the range of services and provides an interface into other areas, for example by receiving and routing requests for change, identifying problems, underlying recurring incidents, validating and updating configuration details, broadcasting service information, availability and expanding knowledge bases.

Required Technical and Professional Expertise

• Windows and Unix System Platform & Operating Systems
• Basic Server/PC administration and troubleshooting
• Basic knowledge in server monitoring and restart ; Web/Online system monitoring
• Hardware knowledge and on Operating Systems (e.g. Windows OS)

Preferred Technical and Professional Experience
Basic knowledge on Networking and Server Administration
Required Education
Bachelor's Degree
Preferred Education
Bachelor's Degree
Country/Region
Philippines
State / Province
NATIONAL CAPITAL REGION (MANILA)
City / Township / Village
Quezon City
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Technical Specialist
Role ( Job Role )
Computer Operator
Employment Type
Full-Time
Contract type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y053) Kyndryl Philippines, Incorporated
Is this role a commissionable/sales incentive based position?
No