Computer Operator
Singapore, Singapore
Job Description
A team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc, running Production and Development environments.
Your responsibilities include:
- Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to standard operating procedures.
- Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to standard operating procedures.
- Perform reports printing and distribution.
- Manage IT-related incidents and problems reported via phone call or e-mail.
- Maintain incident logs for incidents and problems for all software, hardware and applications being monitoring. Perform job submission, backup, recovery and restart in accordance to standard operating procedures or approved ad-hoc requests.
- Perform first-level system and batch problem determination and resolution and escalation to support team.
- Assist Operations Manager to enhance the process and procedure.
- Able to support the daily operations workload by time management.
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Job Detail
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Job IdJD1340199
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned