Job Description

Shangri-La Rasa Sentosa, Singapore

At Shangri-La Hotels & Resorts we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for a Concierge Associate to join our team!

As a Concierge Associate, we rely on you to:

• Provide a personalised guest service
• Assist guests with their luggage requirements
• Perform luggage deliveries and collections for guests promptly
• Provide a friendly and hospitable welcome to our guests upon arrival and a fond farewell upon departure
• Contribute towards a memorable hotel experience for all guests
• Engage with guests and enhance the service based on their feedback
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests
• Preferably has relevant experience with hotel background
• Has no fear of new challenge

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts