BUSINESS EDGE PERSONNEL SERVICES PTE LTD

Constituency Support Executive (Boon Lay)

MCF-2023-0228061

SINGAPORE SHOPPING CENTRE, 190 CLEMENCEAU AVENUE 239924 Contract Executive 1 year exp Customer Service





$ 1
to $ 1
Monthly
0 applicationPosted 22 Mar 2023 Closing on 21 Apr 2023

Roles & Responsibilities
:
Customer Support

• Provides information and handle enquiries on CC services to the general public

• Promote CC membership scheme/activities/courses/events

• Use client system for booking and registration of CC services

• Ensures that newspapers, publicity material and application forms for activities/courses/ events are displayed on a display rack and/or shelf that is accessible to the public and out-of-date materials are removed

• Ensures that CC notice boards are kept up-to-date and presentable

• Meet Service Standards at all times

Administrative Support

• Performs administrative duties (such as filing, typing, posters design and despatch of minutes and circulars to GROs) to support the functioning of the CO.

• Attends to requests or enquiries of grassroots leaders

• Liaises with grassroots leaders and reminds that to attend important meetings and functions

• Co-ordinates the administration of Edusave Merit Bursary (EMB) and Scholarship from data entry, preparation and dispatches of notification letters to applicants and sorts the vouchers for the EMB presentation ceremonies to be carried out successfully.

• Checks the solvency status of nominees for appointment as members of GROs to ensure that they are financially creditable.

• Processes the appointment of new members into the GROs (inclusive of maintaining the membership lists) to strengthen the membership composition and re-appointment of members when the term of office ends to provide continuity of service.

Other Duties Other ad hoc duties not covered under main responsibilities and duties.

• Participates and achieves EXCEL targets on Training, Staff Suggestions Scheme and Work Improvement Teams.

• Participates in projects assigned

• Performs other duties as assigned by senior officers

Work Schedule:

• Contract Duration: 6 Months (April - Oct)
• Working Hours: 5 Day (flexible) work week (4 weekdays 1 weekend)
• Location: Boon Lay
• Salary: TBA

Work Requirements

• Experience in customer service will be useful
• Experience in marketing, sales or customer-service; or prior knowledge in handling accounts would be advantageous.