Job Description

ABOUT THIS ROLE

• We are looking for a self-motivated, goal driven and all-rounded Content Intern to join our Markets team, with a particular emphasis on supporting to drive organic traffic through social media and content strategy. Passionate about Tiktok, Instagram, Influencer Campaigns and Viral Marketing Strategies? Look no further.
• This is an exceptional opportunity to get a driver\'s seat perspective of building brand love and brand advocacy for a fast-growing, sector-leading organization. Acquire, adapt, and apply the various skill sets required in the ever-evolving landscape of social media marketing and online content creation, and clearly observe how social media and content strategies impact business outcomes.
• This role also comes with the opportunity to put into practice multiple skill sets - account management, data analysis, communication skills, negotiation and brand building opportunities. The ideal candidate should possess energy and enthusiasm, along with the entrepreneurial drive needed to increase sales and improve profitability. S/he should be excited to communicate and establish good rapport with stakeholders, more than able to work in an environment of change, challenge and multiple deadlines.
• This is a 6 month to 12 month internship

ABOUT CIRCLES LIFE

Circles.Life is Asia\'s first and most successful digital telco and we are on a mission to re-imagine the mobile experience for the digital consumer and disrupt the multi-trillion dollar industry. We launched our services in Singapore in 2016, and have since expanded to Australia, Taiwan, Indonesia and Japan. We are leading the market in innovation, customer satisfaction and growth.

Circles.Life was founded by Rameez Ansar (ex-Temasek, BCG), Abhishek Gupta (ex-McKinsey, Bain Capital, StanChart PE) & Adeel Najam (ex- Nokia, Huawei, Starhub), who are supported by an all-star leadership team including C-suite executives from Tata Docomo, Paypal, Vodafone, Bharti Airtel, Hooq/ Singtel, and Flipkart (to name a few)

It now employs 400+ people over 5 APAC offices. It is the portfolio company of Warburg Pincus and Sequoia
Notable accolades from past years include: Top 5 most loved Singapore brands (2nd year running)- YouGov Customer\'s Choice; Top Telco for Customer Service- Seedly; and Top Employer- Influential Brands (2019)

WHY THIS ROLE IS UNIQUE

Create your own path - autonomy and freedom to define the vision of the role and be the one responsible to make it happen.

Close collaboration with team members - play a critical role in bridging gaps and thinking through hard problems with the cross functional departments to bring user feedback to the forefront and transform product design solutions

10X - Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen

Unparalleled access - Not only will the successful candidate have broad content knowledge across functions, but they also understand how the Founder and leadership team think and know what\'s top of mind.

WHAT YOU\'LL DO

Social Media Content and Campaigns

• Manage and execute end-to-end social media campaigns with potential partners and internal stakeholders
• Support to produce bite-sized content to bring to life the wider social media strategy
• Provide timely and relevant response to social media enquiries
• Upkeep regular social media data reporting and making data-driven recommendations
• Support social media/content team on site when needed - e.g. for film productions or media events.
• Brief Customer Happiness team ahead of time for any social campaigns to ensure customers get good and prompt responses from our customer happiness managers

Content / Organic Channels

• Initiate and execute end-to-end production for bite-sized content, from Tiktok videos to trendjack posts.
• Maintain and update weekly and monthly editorial calendars, writing captions and scheduling content on various social media platforms such as Instagram, Facebook, Tiktok, and the Circles.Life blog.
• Occasional copywriting for marketing campaigns, including EDMs and Push Notifications.

WHO YOU\'LL WORK WITH

• Content Associate & Content Lead
• Head of Growth
• Devices and Alternate Channel Lead
• Growth teams (Telco, Non-Telco, Offline, CIS)
• Product Managers (Growth)
• Marketing, Design and CRM Teams
• Full Regional Marketing Teams (Creative, Data & Insights & Performance)

WHAT ARE WE LOOKING FOR

• A strong creative producer and strategist, with a body of work to prove it. We want someone with bold ideas, fresh concepts, and a thirst to change the game.
• A tenacious and goal-oriented collaborator, with the requisite experience to back it. We want someone who can build upon group ideas and energy, and the resilience to see an idea through a crowd of critics.
• Strong oral and written communication skills.
• Excellent internet research skills.
• Demonstrable native proficiency in Tiktok, Instagram, Twitter and Online Content.
• Familiarity with social media analytics.
• Curious to learn, deeply passionate and driven, and proactive at problem solving.
• Strong customer service and communications skill, problem-solving and troubleshooting complex issues with the ability to organize and prioritize work.
• Excellent interpersonal skills; communicate complex ideas clearly, ability to build, manage and influence both internal & external stakeholders.
• Agility and ensuring timelines are met in activation of campaigns, with strong project management skills
• Proficiency in Adobe Creative Suite, graphic design and/or video production are a big plus.

BENEFITS

One of Circles.Life\'s key missions is to build the best place to work and grow. In order to do that, we offer:

• Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands.
• Impact from Day 1 - Translate idea to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond.
• Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Circles.Life