Job Description

SUMMARYThe Content Management Specialist manages product contents. The tasks involve listing out products to different sales channels and taking charge of the various types of listing content updates and changes.The tasks may also involve recurring related activities and required audits to support the Team/Operations.ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handles individual product list outs on sales platform including eBay, Websites, Amazon
• Update required NETO system fields to trigger data feed update for other Reseller channels list outs
• Handles multi variant list outs on eBay including regular MV listings and pre-orders, and further conducts related audits as needed
• Relist products which have been back in stocks but with no listings
• Handles the end to end processes for pre-order products including pre-order launching and pre-order ending across sales channel platforms
• Further handles the pre-order eBay Handling Time updates via eBay Postage Policy
• Conducts sales monitoring and updates stock buffers related to pre-orders.
• Handles required email communications and notification updates across departments when a new product is listed out and when pre-order is launched/ended or ETA delayed/canceled.
• Handles required listing updates including but not limited to listing graphics, text contents, postage and templates across platforms
• Perform stock buffer management - including Stock Count & Buffer Release Request, and Stock Buffer Adjustment
• Review and handle LER escalations (Listing Errors) from across department and coordinates with Product Team or Product Quality Team when necessary
• Conducts freight audits to help ensure listing shipping charges are being calculated correctly for our sales channels
• Conducts required spot listing audits - covering Titles, Indexes, subtitles
• May engage in listing content refinements and updates - covering Titles/Subtitles, and cross sell items
• Perform other Adhoc related tasks as needed and required by the Team/Operations

OPTIONAL SKILL SETS

• A copywriter or has copywriting skills/experience
• Can write grammatically accurate, keyword-density, concise, attention-grabbing and high quality content for eBay, websites and other sales channels
• Can identify and highlight the key features/specs of products
• Can conduct market research to determine new revenue opportunities
• Can monitor competitors' marketing activities and conceptualise new product marketing strategies to combat them

***
*
QUALIFICATIONS**

• Language: English
• Computer Literate
• Keen attention to details is a must
• Versatile research skills
• Ability to think outside of the box
• Multi tasking, organisational and Time Management skills
• Proactive, Responsible, Dedicated, Flexible

EDUCATION AND/OR EXPERIENCE

• Bachelor's Degree holder in Marketing or any Business related
• 1-4 years experience in Ecommerce specific to eBay, Amazon, Website platforms is preferred

PHYSICAL DEMANDS

• Good health, eyesight and hearing are required
• This position will require some work to be rendered on extended hours and in some cases, on graveyard shift for completion of a project or to meet with clients and project stakeholders

WORK ENVIRONMENT

• The duties and responsibilities of the position are essentially performed in a normal office environment.
• This position does not require the employee to perform duties that will necessitate climbing/crawling or handling of light construction equipment. However, if the situation calls for functions to be carried out in that environment, it is the employee's responsibility to ensure that all safety factors are in place and safety procedures are being followed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE

• Primary: Day Shift, 5 days a week
• Secondary: Other Shifts as the project or department's mandate may require.
• Temporarily working from home

Job Types: Full-time, PermanentSalary: From Php17,000.00 per monthBenefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Work from home

Schedule:

• 8 hour shift
• Day shift

Supplemental Pay:

• 13th month salary
• Overtime pay

COVID-19 considerations:
Temporarily working from homeExpected Start Date: 06/24/2022