Job Description

Qualfon Philippines, a growing BPO company is looking for Content Marketing Specialist. As a member of our Sales and Marketing team, the Content Marketing Writer will have the opportunity to interact with senior leaders to impact and grow our business operations.We are looking for a motivated and energetic marketing enthusiast to help develop marketing collateral for distribution across various marketing channels that will drive brand awareness and client engagement. This position is for an individual who wants to use their business writing and marketing skills to join a dynamic, high-performance, results-oriented culture.Job Responsibilities Own the creation and writing of blog posts, emails, videos, podcasts, press releases, webpages, whitepapers, and case studies Assist the development of RFP and proposal response messaging Develop video outlines and storyboards to review with key stakeholders, including the video editor. Draft press releases and marketing communication strategies to promote the company's brand, services, awards and recognition. Develop engaging social media content that speaks to the company's target market across multiple social channels, including LinkedIn and Facebook. Collaborate with the design team to develop compelling marketing deliverables that follow brand and design guidelines. Maintain SharePoint repository of assets (case studies, brochures, etc.) to ensure content is up to date, organized and accurate. Follow defined writing guides and templates per company and brand guidelines, including readability, consistency and tone Proofread individual work and work of others for grammar, spelling, sentence structure and accuracy. Provide enhancements to writing of others. Identify and implement process improvements. Other duties as assigned by leader.Skills and Qualifications

• BA/BS degree required. Concentration in marketing, communications, journalism or business degree is preferred.
• 3 - 5 years of marketing writing experience, preferably in a business-to-business or BPO services organization.
• Experience working with multiple internal and external stakeholders to manage multiple priorities and deadlines, simultaneously, and with little supervision.
• Exceptional verbal, written, listening and proofreading skills. Attention to detail is a must.
• Advanced skills with proficiency in Microsoft Office Suite applications, including Excel and Word.
• Strong understanding of email communication strategies and best practices.
• Ability to work effectively with senior internal practice leaders and marketing teams.
• Knowledge of cloud database management and online collaboration documents including SharePoint and Microsoft Teams.
• Strong project management skills, including ability to prioritize tasks

ABOUT QUALFONQualfon is a mission-driven BPO company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995,Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have approximately 13,000 employees serving international brands across many industries, and strategic outsourcing locations span the United States, the Philippines, Guyana, India and Mexico. Qualfon's mission to "Be the Best BPO, Make People's Lives Better" means we invest in our people and, in return, they take better care of you and your customers.Qualfon's employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.If you're interested in applying for this post, kindly send us your updated resume/Indeed profile. Once confirmed as received, our Corporate Team will review and process your application right away. Thank you very much!Job Type: Full-timeSalary: From Php30,000.00 per monthBenefits:

• Company car
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Pay raise
• Transportation service provided
• Work from home

Schedule:

• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Overtime
• Weekends

Supplemental Pay:

• 13th month salary
• Commission pay
• Overtime pay
• Yearly bonus

Application Question(s):

• Since the position will be a hybrid set-up, we'd like to know if you're willing to report both remotely and onsite (in Paco, Manila site)?
• Please provide your internet service provider and its speed (MBPS).

Experience:

• Content Writing: 2 years (Required)