Contract Customer Service Officer (corporate Customers)
Singapore, Singapore
Job Description
Job Responsibilities
- Provide personalised service to phone-in enquiries and feedback from customers.
- Provide immediate attention to customers\' needs and follow-up with appropriate resolution.
- Handle customer enquiries, provide appropriate solutions and alternatives via email correspondence.
- Degree, Diploma, GCE \'A\' or \'O\' level with working experience in the service industry.
- Effectively bilingual and articulate with a strong command of spoken and written English.
- Pleasant and cheerful personality.
- Ability to build rapport with customers and to understand their needs.
- Effective team players who like to work in a fast-paced and dynamic environment.
- Possess strong PC and internet skills.
- Willing to perform overtime and staggered shifts including weekends and public holidays.
- 5-day work week and shifts timing are between 8am to 9pm.
- This position offers the flexibility of working from home in Singapore.
- Working Location - Jurong East, Miworld (Nearest MRT - Jurong East).
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Job Detail
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Job IdJD1352831
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned