Job Description

:

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders\' approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions\' colleagues as needed.

Requirements:

• Required education: Bachelors degree at minimum.
• Available in short notice.
• Willing to consider short term contract(5 months possible to extend)
• 5-7 years of business service management experience in contract management or business operations, preferably in the payment services industry and related credit and debit processing industries, banking and financial institutions, technology and digital payments, fintech.
• Highly-organized self-starter with strong attention to detail, able to multi-task and to follow procedures-driven process in managing requests from stakeholders across various functions at all levels of management under minimal supervision within agreed Service-Level Objectives (SLOs).
• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet tight deadlines especially during peak period.
• Team oriented, collaborative, diplomatic and flexible.
• Openness to active developmental feedback and coaching from peers and managers.
• Excellent proficiency in professional business English both written and verbal
• Experience with Contract Lifecycle Management (CLM) tool, Customer Relationship Management (CRM) tool, eSignature tool, and computer applications including Microsoft Office (Word, Excel, PowerPoint, Outlook) is required

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Additional Information

Career Level

Not Specified

Qualification

Not Specified

Job Type

Contract

Job Specializations

,

Company Overview

A leap to the world of discovery NTT Singapore invites you to join us to discover the world of Information Communications Technology (ICT). NTT Communications Corporation (NTT Com), a well known icon in Japan, provides ICT solutions worldwide with dedicated professionals stationed in 21 countries.

NTT Singapore Pte Ltd (NTTS) is the regional headquarters of NTT Communications Corporation (NTT Com) for Asia Pacific Region. Established in 1997, NTT Singapore has more than 10 years of expertise in providing information and communications technology (ICT) solutions worldwide.

NTT Singapore offers diverse high-quality connectivity, data centre solutions, security services, IT management services, voice and conferencing solutions and solution integration services to its enterprise customers.

NTT Communications is a wholly owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT Corp.), one of the world\'s largest providers of telecommunications services.

In 2013, NTT Corp. is ranked no.1 in telecom industry in the Fortune Global 500* list. It is positioned 32nd among the top 500 corporations worldwide.

Additional Company Information

Registration No.

199701382M

EA No.

21S0759

Company Size

51 - 200 Employees

Industry

Computer / Information Technology (Software)

Benefits & Others

Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts)

Singapore Post