Contract Staff, Account Services (processing Officer)
Tampines, Singapore, Singapore
Job Description
Responsibilities
- Handle daily processing/data input of customer requests on a timely and accurate basis.
- Process customer applications for all verified requests
- Check and ensure all inputs are accurate via online system check /online system approval
- Escalate exception cases to Team Lead/Line Manager promptly
- Attend to enquiries on processing status of customer requests /any issues pertaining to the request handling
- Observe and comply with documented policies /procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc)
- Ensure customer applications are completed within agreed SLA
- Achieve zero human error and operating losses
- Achieve zero customer complaints / feedback
- Fully conversant with process/ SLAs/ regulatory requirements
- Perform any ad-hoc assignments given by the Line Supervisor/Team Lead/Head of Department.
- Any other ad-hoc duties assigned by supervisor
- 6 months, Immediate
- Basic salary up to $2800
- Mon to Fri, 9am to 6.30pm
- Tampines Central
- Minimum O level with admin or banking experience
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Job Detail
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Job IdJD1234145
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2800 per month
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Employment StatusPermanent
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Job LocationTampines, Singapore, Singapore
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EducationNot mentioned