Maintaining client satisfaction and coordinating all Customer Service issues
Monitoring quality for company service and update Customer Service case in ERP
Providing solution for customer service events and after sales services
Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates
Coordinate projects according to schedule and conducting Documentation submission / uploading Reports and CX Commissioning documentation processers
Requirements:
ITE/Diploma in any field
0 to 2 years customer services and coordinating experience
Location: Central
Tan Lee Fong, Grayson EA License No.: 02C3423 Personnel Registration No.: R1441412
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