Job Description

Who we are Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. We're a double unicorn and growing fast, so this is a great time to join! When you join us, you'll begin a new and exciting career journey on which you'll enjoy professional success, learn valuable new skills, and make lifelong friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. We're a double unicorn company with a valuation of more than $2 billion and have raised more than $347 million in funding. We're growing fast and expanding our team across the globe.
Why would you love this job? We are looking for a (pre sales) Solutions Architect to join our international Solutions Architects team spearheading the Redis customer's first experience with our solution. As a Solution Architect, you will educate and collaborate with customers to create customized Redis powered solutions for their specific business and database needs, helping them increase business value and overcome challenges. You will drive POCs, pilots, challenges and evaluations, working hands-on with our customers using one of the best technologies in the market. The ideal candidate is a good listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer's business objectives. If you are a technology expert, with desire to provide potential customers with the best customer experience, this is the right challenge for you. What you'll do:

• Help customers meet their technology and business requirements with Redis databases using Redis products, solutions and services.
• Understand, quantify and verify the business needs of customers and their specific use cases.
• Work diligently with the customer's technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots.
• Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts.
• Present the company, its capabilities and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering.
• Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D.

What will you need to have?

• 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software
• Hands-on experience with server-side software development and Linux
• Experience with scalable and highly available distributed systems
• BS in Computer Science / B.A. or equivalent work experience
• A team player with excellent communication and presentation skills
• Excellent written and spoken English

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As a global company operating in 10 countries across 5 continents, we value and encourage curiosity, diversity, and innovation from our employees, customers, and partners. As an equal opportunity employer, Redis is committed to a diverse workforce. We do not discriminate in hiring or any employment decision based on race, gender, culture, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.