Job Description

Job SummaryThe main role of the Credit and Collection Officer is to oversee the fulfillment and efficiency of the clients' Credit & Collection process. S/he ensures a positive customer experience post sales, while maintaining efficient loan processing and collection, as well as accurate client payment records for the organization.Duties & Responsibilities:

• Creates and closes Statement of Account upon reservation, cancellation, termination, and hand-over
• Check the data inputs in the accounting system to ensure accuracy of final Statement of Account
• Ensures that all Statements of Account are correct and updated
• Coordinates with Sales Group and Client Relations on the submission of required payment (cash/post dated checks)

• Updates the Statement of Account and computes for penalties as needed
• Closely coordinates with Treasury-related transactions such as application of payments, holding, and pull-out of check requests
• Issue Official Receipts and uploads them in the Client Portal
• Ensures that all Official Receipts are well stored and released to buyers upon office visit

• Resolve billing & customer credit issues
• Reconciling and analysis of customer accounts
• Interact and negotiate with customers and the sales department to resolve outstanding issues
• Escalate major issues for processing of the legal team or assessment of the management

Qualifications:

• Willing to work at QC based office
• Proven experience as a Collection Specialist or similar role in a real estate company, exposure to credit data collection, research and analysis, billing procedures, overdue and other types of loan collection a must
• 2 years of increasingly responsible financial analysis or accounting experience. Experience working with an Enterprise Resource Planning (ERP) System is highly desirable.
• Experienced in financial records keeping and reporting
• Experienced in handling loan instruments (bank and other investment companies)

Job Types: Full-time, PermanentSchedule:

• 8 hour shift

Experience:

• credit and collections: 2 years (Preferred)
• real estate company: 2 years (Preferred)