Job Description

Please note that this casual position is paid on an hourly basis and not a permanent role. Responsibilities: * Facilitate Educational Tours, Public Programmes and Learning Journeys to allow Guests to have an in-depth learning experience, and provi Please note that this casual position is paid on an hourly basis and not a permanent role. Responsibilities: Facilitate Educational Tours, Public Programmes and Learning Journeys to allow Guests to have an in-depth learning experience, and provide insightful information about animals and habitats in the aquarium. This can include programmes conducted in Mandarin. Facilitate overnight camps to share fun facts and information about animals in a fun and interactive manner to engage and educate our Guests. This can include overnight camps conducted in Mandarin. Interact with Guests to share information on sustainability and conservational matters, and empha the importance of taking care of the environment. Contribute ideas to new learning journeys that are being developed. Assist in packing of logistical items for all Tours, Programmes and Learning Journeys to ensure smooth execution of all our programmes. Provide exceptional Guest services by observing safety protocol and upholding service standards. Requirements: GCE O/A Levels, Diploma and above, in any discipline. Passion in serving Guests. Good communication and customer service skills. Experience in engaging children and students (guiding, tutoring, teaching, etc) will be an advantage. As some programmes may be conducted in Mandarin, fluency in the Mandarin language will be an advantage. Passionate about marine animals and environment. Knowledge/background in Marine Biology or marine animals would be useful. Confident interacting with large groups of people regarding topics related to marine animals and environment. Friendly and approachable. Willingness to learn new things.