Job Description

Singapore, Singapore /

Marketing - Growth /

Full-time

/ Hybrid

About the Role:

We are seeking a highly skilled and motivated CRM Project Associate to join our team. Reporting directly to the CRM Project Manager, the successful candidate will support the execution of CRM technical projects from business requirements, through staging, and to final implementation.

As a key member of the CRM team, the CRM Project Associate will work closely with marketing, product, data and tech teams to drive engagement at . The ideal candidate must demonstrate a strong understanding of our product, technical expertise, organizational skills, and time management abilities as well as customer data to ensure expectations are aligned between stakeholders.

Responsibilities

• Interface with development teams to estimate work efforts, define milestones and manage resources.
• Assist CRM Team to coordinate and oversee project development from start to completion
• Liaise with cross-functional stakeholders to ensure a thorough scoping of technical requirements and subsequent timely-delivery of projects
• Communicate project status, potential bottlenecks, and key deliverables to both internal and external stakeholders in an effective manner
• Assist in the planning and quality assurance (QA) for various data tracking events and integration projects across product lines
• Support the CRM team in new trailblazing initiatives to propel growth
• Maintain relevant project documentation to ensure timely delivery and project milestones
• Point of communication between various teams internally and vendors externally

Requirements

• 4+ years of project management/ growth experience
• Working knowledge of customer data platforms (CDP) and role they play as the nexus of a growth stack
• Ability to integrate CDP with retention, acquisition and data visualisation tools (e.g. MixPanel, Tableau)
• Proven experience in managing customer lifecycle programmes with leading CRM suite (e.g. Braze, Salesforce, Responsys, Hubspot)Proficient in API and liquid scripting for the automation and dynamic personalisation of campaigns
• Proficient with project management tools, methodologies, and best practices
• Analytical skills to query and make sense of complex datasets with SQL
• Experience in drafting product requirement documents (PRD)Strong communication skills to liaise with both internal stakeholders and external vendors
• Excellent command of English, both written and verbally
• Intrinsically motivated with a can-do attitude; always looking for creative ways to circumvent challenges with minimal supervision
• Meticulous and organised

#LI-RL3

Life @

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Are you ready to kickstart your future with us?

Benefits

Competitive salary

Medical insurance package with extended coverage to dependents

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: visa card provided upon joining

Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About :

Founded in 2016, serves more than 80 million customers and is the world\'s fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet\xe2\x84\xa2. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at .

is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

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