Ensure service delivered to our customers meets contractual Key Performance Indicator
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Prepare complete and accurate work including appropriately notating accounts as required
Minimum Hiring Requirements: - Must have a 6 months call center experience. (International Account).- We accept Highschool Graduate or K12 Graduate.- Permanent Work From Home Setup anywhere in the Philippines.- Virtual Training.- Applicants can apply anywhere in the Philippines except from Bicol Region.- Computer will be provided by the company.- Remote position (must have functioning home office/space and high-speed internet).- Amenable to work in rotating shift.- Salary is up to P24,0000Benefits:
Paid training
Competitive salary plus allowances
Leave Credits
HMO on Day 1
Job Types: Full-time, PermanentSalary: Up to Php24,000.00 per monthBenefits:
Health insurance
Paid training
Work from home
Schedule:
8 hour shift
Rotational shift
Supplemental Pay:
13th month salary
Overtime pay
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