Csr * Telecommunication Account
Makati, Philippines
Job Description
Responding to queries and providing assistance for questions and problems.Following up with customers to ensure full resolution of issues.Running reports to analyze common complaints and problems.Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.Qualifications:
- At least High School or Senior High School graduate
- Good communication skills
- Good comprehension skills
- Savvy in computer & internet navigation
- 8 hour shift
- Bonus pay
- Commission pay
- Makati: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- Customer Service Representative: 1 year (Preferred)
- English (Required)
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Job Detail
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Job IdJD1148890
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMakati, Philippines
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EducationNot mentioned