Job Description

Who we are looking forTo provide the highest level of client service to Clients\' /Investment Managers\xe2\x80\x99 Operation teams based in the Asia region, by effectively responding to their day-to-day queries. Candidate is responsible for the management of internal & external inquiries and assisting in the development of a full multi-level relationship with Client/Investment Managers.
Research and respond to all inquiries raised by the Clients\' /Investment Managers\xe2\x80\x99 Operation teams that would include enquiries on trade, cash, corporate events and market practices. The candidate should have the ability to coordinate with all State Street site offices to ensure timely resolution of issues. Develop good communication and interpersonal relationship with Clients\' / Investment Managers\xe2\x80\x99 Operation teams and to maintain the high level of service that is currently being provided to all the Clients\' /Investment Managers\xe2\x80\x99 Operation teams.Why this role is important to usThe team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS\xe2\x80\x99 tools help our clients make better investment choices and act on growth opportunities.Join us if making your mark in the financial services industry from day one is a challenge you are up for.What you will be responsible forAs Custody Service, Associate 2 you willResolution of all types of queries raised by Client /Investment Manager operations\xe2\x80\x99 teamsFocus on building strong working relationships with global Client / Investment Managers\xe2\x80\x99 operations teamsProvide accurate and timely responses to queries raised by Clients\' / Investment Managers\xe2\x80\x99 operations teamsResearch using internal and external sources to respond and resolve inquiriesLiaise and maintain effective communications with internal and external contactsProactively identify issues and escalate to appropriate parties for resolutionPerforms operational tasks as necessaryWorks with moderate guidance and accountable for individual and team resultsWhat we valueThese skills will help you succeed in this roleStrong analytical and good organization skillsClient Servicing skills with excellent communication and interpersonal skillsCandidates must demonstrate ownership and initiative, be able to perform well under pressure and simultaneously handle multiple assignments.High attention to detail to ensure quality, completeness and accuracy of work.Demonstrated ability to work effectively both independently and in a team oriented environment.Education & Preferred QualificationsDegree or Diploma holder with minimum 2 to 4 years\' experience in financial operations / custody servicesGood knowledge of equities and bond settlement in Asian markets; portfolio valuation and corporate actionsAdditional requirementsProficient in MS Word, Excel and PowerPointWilling to work during Singapore public holidaysAbout State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we\xe2\x80\x99re making our mark on the financial services industry. For more than two centuries, we\xe2\x80\x99ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You\xe2\x80\x99ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees\xe2\x80\x99 diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers

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