Customer Call Centre X10 ( Kallang / Office Hours / Incentives ) Fc
Kallang, Singapore, Singapore
Job Description
Information:
- Kallang
- Office hours
- Incentive allowance
- Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.
- Escalate cases that do not fall within FAQs to the relevant and correct parties.
- Follow-up on outstanding cases and perform call-backs to customers if necessary.
- Consistently deliver excellent quality service to our customers to achieve customer satisfaction
- Ability to understand customers\' needs and provide appropriate solutions and attention
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Data entry and other ad-hoc duties assigned
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Frederick Choo Shi Jie
Registration number: R23112434
MCI Career Services Pte Ltd
EA License No: 06C2859
Company information
Registration No.
200701947W
EA No.
06C2859
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Job Detail
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Job IdJD1389522
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2000 - 2700 per month
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Employment StatusPermanent
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Job LocationKallang, Singapore, Singapore
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EducationNot mentioned