Job Description

Customer Care Associate (Retail Associate) / Tudung / Fashion / Bugis * Working days - 6 days * Operation hours: 10am - 8pm (2 shift) * Basic Salary: SGD 2,000 + OT + Commission * Location Customer Care Associate (Retail Associate) / Tudung / Fashion / Bugis Working days - 6 days Operation hours: 10am - 8pm (2 shift) Basic Salary: SGD 2,000 + OT + Commission Location: Bugis Job Responsibilities Act as first point of contact by welcoming customers with a smile, in the retail store. Provide customers with product information, demonstrate and explain product features. Guide customers to assist them making purchasing decisions. Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically. Ensure the overall cleanliness and maintenance of the store. Handle refunds and exchanges and associated paperwork. Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift. Order low stocks and make sure that newly delivered stock is placed on shelves appropriately. Put up store and window displays for products on promotion. Ensure that any discrepancies are communicated to your Reporting Manager immediately. Take and resolve customers' complaints and relay complicated ones to the Reporting Manager. Any duties as delegated by your Reporting Manager. To maintain and follow all procedures as prescribed by the SOP of the Company from time to time