Customer Care Officer (digital Contact Centre)
Job Description
SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed.
We are looking out for self-motivated, dynamic and talented individuals to join our growing team. If you are keen to uphold world-class grid reliability and drive a sustainable future for all, join us and make your mark in the energy industry today!
What You\xe2\x80\x99II Do:
- Attend to incoming chat enquiries
- Simultaneously handle multiple chats
- Process customers\xe2\x80\x99 transactions and requests
What You\xe2\x80\x99II Need:
- Diploma from a local polytechnic
- At least 2 years of relevant work experience in customer service and handling chat enquiries
- Excellent verbal, written and interpersonal skills
- Ability to multitask, organize and prioritize work
- Ability to work independently while being a cohesive team member
#LI-DNI
Please click on this link, if you are keen to apply for this job.
Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.
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Job Detail
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Job IdJD1309097
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned