Job Description

:

• US MNC
• 5 days work week, 830am to 530pm
• Location: West, Lok Yang
• Basic Salary: up to $3500 + completion bonus

Responsibilities

• Process customer orders, provide and process information in response to inquiries, concerns and requests about orders and products.
• Order processing, including customer check, PO check, order entry & book in SAP, customer/item maintenance in system, RMA handling, etc.
• Coordinate with plant planners and logistic team to know the order status and have the customer well-informed.
• Follow up customer inquiries includes but not limited to lead time, price, order status, delivery tracking etc. Respond & resolve customer issues timely.
• Deal with customer complain, routing the issues to proper support individuals or teams.
• Be responsible for filing of all documents related to order processing, including PO, contract and any other supporting documents.
• Assist finance with collections/invoicing issues.
• Prepare reports required by management team and review backlog with customers.
• Other tasks assigned by the team leader.

Qualifications/Requirements:

• Diploma/Bachelors Degree with minimum 2 years Customer Service/Supply Chain/Trading experiences
• Excellent communication and interpersonal skills
• Positive thinker, fast learner, accurate, conscientious, energetic, continuous improver
• Proactive and clear thinker, open minded, excellent time-management with the ability to prioritize and multi-task. Ability to work effectively both independently and as part of a dynamic team.
• Familiar with ERP system such as SAP or Oracle is an asset.
• Strong PC skills, proficient in MS-Office, especially in Excel.
• Applicant needs to be able to communicate well and have outgoing personality.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.comWe regret that only shortlisted candidates will be notifiedPeople Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705Tel: 6950 9748Consultant in charge: So Boon Shyen, DebbieEA Licence Number: 02C4944Registration Number: R1111376

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