to support day-to-day client interactions, gather feedback and help improve touchpoints across the customer journey. Perfect for fresh grads who enjoy people-facing tasks and want exposure to client experience and service operations.
What You'll Be Doing
Support client check-ins, simple enquiries and follow-up communication
Prepare feedback summaries and highlight recurring client needs
Update client profiles, touchpoint records and engagement logs
Assist with small improvements to customer processes and service flow
Coordinate with teams to ensure smooth, consistent client experiences
What We Offer
Base pay + performance incentives
Training in customer communication and service experience design
Exposure to client experience workflows and service improvements
Supportive team environment focused on growth and learning
Who We're Looking For
Local Polytechnic Diploma or Degree holder
Fresh grads with strong interpersonal skills
Good listening, communication and follow-up habits
Comfortable handling enquiries and supporting client-facing tasks
Why Join Us?
You'll build fundamentals in
customer experience, client interaction and service optimisation
, useful for progressing into roles in client success, service operations or relationship management.
Job Types: Full-time, Permanent, Fresh graduate
Pay: $2,500.00 - $3,500.00 per month
Benefits:
Health insurance
Professional development
Work Location: In person
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