Customer Relation Officer
SG, Singapore
Job Description
STRIP - Singapore's first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.
Job Responsibilities:
Provide a friendly and hospitable welcome to customers. Handle calls and enquiries in a professional, courteous and polite manner. Handle all customers' requests in a timely and efficient manner. Attend to customers' enquiries or appointment bookings through phone calls, WhatsApp or face to face interactions. Assist with booking, changing and cancellation of appointments Engage new customers and provide excellent customer service to drive retention and sales. Promote products, services and packages to boost sales opportunities. Deliver product knowledge to customers through effective communication to increase consumers' understanding and product sales. Manage and maintain the salon's tidiness and cleanliness. Other ad-hoc duties where necessary.
Job Requirements:
Passion for beauty services Committed to deliver high standards of customer service Strong interpersonal and communication skills Able to operate basic computer applications
Team Benefits:
5 days work week, retail hours Completion Bonus Referal Program Career Progression Pick up a new skillset F&B and Beauty perks and discounts available Sales commission and Incentives
Candidates with no prior experience are welcomed, training will be provided.
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Job Detail
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Job IdJD1601370
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned