Job Description

Responsibilities:

• Prepares Dining Cards/Welcome Letters for Superintendents.
• Raises Non Stock Item Requisition Forms
• Raises Goods Gate Passes for courtesy and other items going out of the yard
• Processes Vehicle Permit Passes for Superintendents, surveyors and agents of ships
• Compiles Miscellaneous Expenses Forms for ships, to be passed on to Billing for final pricing up purposes
• Books VIP room and associated costing for other Sembawang companies
• Assists Customer Relations Officer (CRO) in arranging hotel accommodation and transport for Superintendents and guests
• Arranges courtesy to be sent to Guests & Superintendents.
• Arranges the office facilities to be set-up in Superintendents\' offices.
• Arranges the conversion of telephone lines to IDD as and when requested.
• Provides office stationery, overalls, safety shoes for Superintendents.
• Arranges laundry service
• Assists Superintendents with flight ticket bookings and validations, visa extensions and miscellaneous purchases
• Updates weekly and distributes Superintendents\' List to Senior Managers, SRMs, Sales, CR and Marketing personnel.
• Updates bi-weekly and distributes to Senior Managers, SRMs, Sales, CR and Marketing personnel of Entertainment List for Superintendents and guests.
• Updates customers / Superintendents\' profiles in Sembsap1.
• Updates hotel corporate rates.
• Carries out costing for promotional items and VIP room dining
• Records all bookings / orders for hotels, transport, gifts, etc
• Files all documents raised and processed
• Attends places of interest with Superintendents and family, attendance at lunches, dinners, Sundowners and other functions
• Assists CRO in organizing entertainment programmes for in-house Superintendents
• Assists in organizing Customers events and functions

Requirements:

• Minimum GCE \'O\' Level with customer service experience
• Enjoys working and interacting with customers from diverse cultures
• Excellent interpersonal skills. Skills in handling and managing customers\' complaints. Writes and speaks good English. Ability to co-ordinate and organize large events and functions.
• Develop good working contacts with local travel agencies, hotel sales personnel, suppliers, local ship agents etc. Essential to build up good personal relationships with customers.
• 3 years\' customer relations experience.
• Good administrative skills, cheerful disposition, observant and has initiative in anticipating the
• Needs of customers, polite and tactful, flexibility in dealing with diverse personalities, resourceful in solving problem and discreet with proprietary information.

Our Addresses and Working Hours:

Seatrium Limited

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 7:30am - 5:15pm

Fri: 7:30am - 4:15pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Education Level:

O Level / N Level

Seatrium