Job Description

Sports Schooling is looking for a proactive and organised

Customer Service & Admin Executive

to join our growing team.





If you're someone who enjoys supporting families, working with children's programmes, and ensuring operations run smoothly, we'd love to hear from you.

Location:

Multiple locations (fixed site rotation)

Working Hours:

Mon, Wed, Thu & Fri: 10am - 7pm


Sat or Sun: 7.30am - 6pm (with 2.5hr lunch break)


Off days: Tue & Sun



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Key Responsibilities:

Greet and assist parents, students, and coaches on-site with enquiries and operational needs Mark attendance and help manage class operations and scheduling changes Respond to emails, messages, and phone calls in a timely and professional manner Assist with trial class bookings, registration, make-up class requests, and payments Monitor and maintain inventory of office supplies, pantry items, merchandise, and first aid across all locations Coordinate procurement, delivery, storage, and distribution of items as needed Ensure the reception/front desk area is clean, presentable, and welcoming Support the implementation of safety protocols and compliance at venues Handle programme-related communications (e.g., registration, payment follow-ups, memos before/after camps) Help ensure the smooth day-to-day running of swim programmes and seasonal camps



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Requirements:

Prior experience in customer service and/or administrative support Strong communication skills, both written and verbal Able to multitask and remain calm under pressure Organised, reliable, and able to work independently Comfortable working with families and children Familiarity with basic office software (e.g., Google Workspace, Microsoft Office) Willingness to work weekday evenings and weekends
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If you're passionate about providing excellent service and enjoy being part of a dynamic, child-focused environment, please send your CV to

career@sports-schooling.com

.





We look forward to hearing from you!