Customer Service Advisor (contract)
Singapore, Singapore
Job Description
Job Highlights
- Medical Benefits, Hospital & Surgical Insurance Coverage
- Professional Development
- Positive Workplace Culture
1. Represent the Company in a professional manner 2. Identifying and responding to customers’ needs by providing advice 3 Coordination with internal and external stakeholders like customers, contactors, workshop & etc 4. Prepare quotation and raise Work Orders accordingly 5. Raise job orders to workshops & contractors 6. Liaise with controllers & contractors on service/repair quality and price of work 7. Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers 8. Update the service/repair schedule and vehicle collection with customers 9. To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines 10. Escalate more pressing issues to Supervisors 11. Performs ad hoc duties as assigned by Supervisors
Requirements
- Able to commit for at least 6 months
- Relevant customer service / administrative work experience
- MS Office Skills
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Job Detail
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Job IdJD1112565
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned