Job Description

Customer Service Advisor - Be the Voice Clients Trust

We're looking for a

confident, professional, and service-driven individual

to join us as a

Customer Service Advisor

. In this role, you'll be the voice that clients remember -- the person who handles their needs with clarity, warmth, and efficiency while representing the company's standards of excellence.

As a Customer Service Advisor, you will manage client enquiries, resolve issues, and provide solutions that uphold both professionalism and care. You'll work closely with the team to ensure every client interaction strengthens trust in our brand.

Responsibilities

Handle client enquiries via phone, email, and in-person with professionalism Provide accurate information and guide clients through solutions Manage client records and follow-up processes Escalate issues appropriately while maintaining service excellence Represent the company's image in every interaction

What You'll Gain

Recognition as the

voice and problem-solver clients rely on

Development of communication, problem-solving, and client-facing skills Exposure to a professional, fast-paced business environment A strong career foundation for roles in client advisory, sales, or management The confidence to handle high-level conversations and represent a brand with pride

Who You Are

Eloquent, professional, and confident in communication Patient, empathetic, and solution-oriented Organised and detail-focused in managing client interactions Ambitious to grow into more senior client-facing or advisory roles
This is more than customer service -- it's about being the

trusted advisor and first point of confidence

for every client you meet.

Job Types: Part-time, Fresh graduate, Freelance, Student job

Pay: $12.00 - $20.00 per hour

Expected hours: No less than 15 per week

Benefits:

Flexible schedule Professional development Promotion to permanent employee
Work Location: In person