Customer Service Advisors

Singapore, Singapore

Job Description


Responsibilities

  • Responsible for daily intake of cars for servicing.
  • Ensuring and upholding the service image at all times.
  • Assisting in achieving higher service levels through various action plans constantly implemented.
  • Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
  • Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
  • Perform invoice closing.
  • Preparation of quotation when required.
  • Provide excellent customer service to customers.
  • Actively deliver good results from VOC survey with strong response rate and promoter scores.
Requirements
  • Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering) with 2 to 3 years of working experience in a relevant field
  • Possess valid Class 3 driving license
  • Experience in Customer Service Roles is preferred
  • Possesses sound technical knowledge of cars will be an added advantage
  • Candidates who have prior experience in Automobile industry will have an added advantage
  • Paya Lebar, Monday to Friday 8.00am to 5.00pm, Alternate Saturday 8.00am to 12.00pm
  • Basic + incentive, 2 positions available
  • Job Reference: L9V88XX6
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Kindly email your resume in a detailed Word format toWe regret that only shortlisted candidates will be notifiedPeople Profilers Pte LtdTel: 6950 9754EA Registration Number: R22110899EA License number: 02C4944EA Personnel: Celeste Wong Xin Yann

People Profilers

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Job Detail

  • Job Id
    JD1414627
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned