Job Description

Our client is from the Retail Industry. They are looking for a Customer Service to assist their team in the next phase of their business. They are located in They are located at East - easily accessible.

Responsibility:

• Extend a warm and professional welcome to travelers while attending to their inquiries and sharing information on available services.
• Customize the shopping experience by offering tailored product suggestions based on each traveler's specific preferences and needs.
• Provide guidance on selections of liquor and tobacco products.
• Foster enduring connections with travelers through active involvement and relationship-building.
• Proactively apply upselling strategies to meet sales targets.
• Keep updated on duty-free allowances, age restrictions, and pertinent regulations.
• Efficiently and professionally address travelers\' concerns or complaints.
• Accurately and swiftly manage cashier transactions.
• Monitor and sustain appropriate inventory levels.
• Act as the primary representative of the company, maintaining its brand image.
• Maintain store aesthetics according to management's visual merchandising standards.
• Undertake any additional responsibilities as directed by Supervisors or Managers.

Requirements:

• Min 3 years of customer service experience in retail or hospitality industry will be preferred
• Able to commit to rotating shift hours, including public holidays and weekends
• Some level of knowledge, skill and familiarity with technology preferred

We regret that only shortlisted candidates will be notified. Email Address: jobs@recruitpedia.sg Recruitpedia Pte. Ltd. EA License No. 19C9682 EA Reg. No. R23115141(Tan Su Yee)