Customer Service Ambassador @ Chinatown Heritage Centre
Outram, S00, SG, Singapore
Job Description
As a
Customer Service Ambassador
, you'll be on the frontlines of visitor engagement, ensuring every guest has a smooth and memorable experience at theChinatown Heritage Centre
.Key Responsibilities:
Manage ticketing, bookings, tour scheduling, and merchandise sales. Deliver excellent customer service and assist with general enquiries. Support guided tours by coordinating with guides and preparing visitor groups. Maintain the cleanliness, condition, and security of exhibits and equipment. Respond to feedback and resolve visitor issues with professionalism. Submit daily activity and operations reports to the Centre Director and Manager. Participate in staff training, team briefings, and operational updates. Handle ad-hoc tasks as needed.
Shift Schedule: 9:30 AM - 7:30 PM
(Full-Time)Must be able to work on
weekends and public holidays.
Renewable contract.
What We're Looking For
Excellent communication and people skills. Friendly, confident, and attentive to visitor needs. Strong multitasking and organisational skills. Comfortable in a fast-paced, customer-facing environment. Fluent in both verbal and written in English and preferably with an additional language (Mandarin, Malay, Tamil). Familiar with MS Office and comfortable using digital tools for scheduling or reporting.
Preferred but Not Required
Background in tourism, hospitality, customer service or cultural heritage. Passion for history, storytelling, and cultural experiences. Fresh graduates are welcome to apply!
Job Type: Contract
Contract length: 12 months
Pay: $2,200.00 - $3,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1693176
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationOutram, S00, SG, Singapore
-
EducationNot mentioned