Customer Service Analyst (bank)
Job Description
Our client is a local bank Shift work Location: East / West Job Scope: * Provide personalized service over the telephone to customers on banking products, accounts, and services enquiries in an Our client is a local bank Shift work Location: East / West Job Scope: Provide personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. Handle email enquiries and live chats. Understand customers' needs and provide solutions. Identify cross-sell opportunities during customer interaction. Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement. Requirements: Preferably with prior customer service experience Demonstrates good communication skills and able to work in a fast-paced environment. Comfortable to work rotating shift hours including weekends and public holidays.(shift allowances will apply) Attention to: Jolene Ng By submitting any application or r sum to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence. Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431
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Job Detail
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Job IdJD1169407
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$42000 - 48000 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned