Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services all powered by the world s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at .

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Be involved in Analysis, Customer Interaction, and Investigations.

Incumbent is required to work closely together with the client's law enforcement teams that handle compliance workflows

He/She would be closely working with client-based platforms to communicate with law enforcement agencies on compliance/non-compliance matters

Qualifications

1 2 years of customer service experience, exposed to high operational KPIs/SLAs

Flexible and quick learner, able to adapt to continuously evolving changes at client project

Strong soft skills: Self-Confidence, Dealing with Complexity

Excellent communication skills in English: verbal, written skills

Demonstrate speed at carrying out tasks, agility, critical-thinking, and problem-solving skills, ability to learn quickly

Self-driven with attention to detail and follow-through to closure of issues

Ability to multi-task and work under pressure in a fast-paced environment

Candidates with operational excellence experience have an added advantage

Working Hours: 8.30am 5.30pm.

Monday Friday work schedule

Willing to support on PH holiday

Candidate will also have opportunities to hone their functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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