Job Description

• Industry Type: Govt Sector

• Position Title: Customer Service Assistant

• Working Location: Buona Vista (Walking distance from MRT)

• Working Hours: Monday - Thursday (8:30am - 6pm), Friday (8:30am - 5:30pm)

• Salary: Hourly rated of $11/hour

• Duration: 12 Months

Key Responsibilities

Officers are required to work with various departments in CSC.

Duties of the temporary staff include:

• Manage files and folders in SharePoint

• Copy/paste data between different Excel files in SharePoint

• Export registration data from a system, use Excel functions/formulas to clean up the registration data in preparation for importing the data into another system

• Check/create user licenses and enroll participants to the classes in the Online Learning Managing system through importing of data files.

• Maintain and monitor the participants' user license accounts using Excel functions and formulas. Unregister participants' user license accounts on a periodic basis.

• To work with approximately 150 classes a month in the Online Learning Managing system

• To work with approximately 50 Institute Development Officers and Course Administrators on participants' licenses in the Online Learning Managing system

• On a periodic basis, download the participants' eLearning completion status report from the system into Excel spreadsheets. Use Excel functions/formulas to reconcile these periodic reports to obtain the eLearning completion results for the participants.

• Update participants' completion results in the registration system.

• Any other general Course Administrator duties

Job Requirements

• Proficient in Microsoft Office applications, experience in administration

• Have prior working experience in consolidating and comparison of data from different Excel files using Excel functions and formulas

• Meticulous, systematic and organized

• Good writing skills

Interested candidates please email to . We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Afiq Alwi

BGC Group Pte Ltd

Registration Number: R22107714

EA Number: 03C30C