Job Description

ADMINISTRATIVE SUPPORT: Perform counter transactions
. PERFORM DAY-TO-DAY COUNTER OPERATIONS
Receive cash / check payment, & issue receipt conduct cross-selling, as necessary
. PERFORM END-OF-DAY ACTIVITIES
Conduct cash & inventory count, & reconcile with records of counter supplies & products inventory movements
. PREPARE COUNTER
Replenish cash fund from Treasury, & prepare report for Treasury
. MAINTAIN ORDERLINESS & CLEANLINESS
Maintain orderliness & cleanliness of the work area, equipment & facilities in accordance with safety & security standards
ATTEND TO CUSTOMER CONCERNS: Attend to customer concerns/requests & facilitate processing of transaction for merchandise return & loyalty program card processing
. OPERATE POS MACHINE
Transact merchandise return transaction in the POS machine to generate Sales Return Voucher facilitate issuance of the automated Sales Invoice
. HANDLE CUSTOMER INQUIRIES
Give product & service feedback to immediate superior for endorsement to concerned department
. OPERATE IN-HOUSE SOFTWARE
Transact the SM Advantage/Prestige/Global Pinoy/TK Amazing claiming of personalized/renewal/replacement card on the system
. RECORD MERCHANDISE RETURNS
Facilitate endorsement of returned merchandise to respective departments . CLEAN THE AREA
Organize returned items in the designated pigeon holes, properly arrange the supplies inside the cabinets Qualifications:
. Candidate must possess at least a Bachelor's/College Degree
. Knowledge of counterfeit detection and basic banking transactions is an advantage
. Trustworthy, detail-oriented and can work with minimal supervision
. Basic computer skills (MS Office)
. Flexible to be assigned to work schedules supporting the retail operational hours
. Willing to be assigned in The SM Store - Daet
. Fresh graduates are welcome to apply.
. Full-time positions available
ADMINISTRATIVE SUPPORT: Perform counter transactions
. PERFORM DAY-TO-DAY COUNTER OPERATIONS
Receive cash / check payment, & issue receipt conduct cross-selling, as necessary
. PERFORM END-OF-DAY ACTIVITIES
Conduct cash & inventory count, & reconcile