Customer Service Assistant
Queenstown, S00, SG, Singapore
Job Description
Forward Minder Organisation
is looking for a proactive, organized individual to join our team as aCustomer Service Assistant
. If you enjoy supporting others, staying on top of tasks, and growing in a collaborative environment -- we'd love to hear from you!Key Responsibilities:
Client Communication:
Handle basic client inquiries via email, phone, or WhatsApp; direct complex issues to consultants.
After-Service Support:
Assist with post-appointment follow-ups, scheduling, and client guidance on forms or general info.
Administrative Tasks:
Perform data entry, update records, prepare reports, and support daily office functions.
Consultant Support:
Help with ad hoc duties like organizing files, preparing meeting materials, or sending reminders.
Requirements:
Diploma or Degree in any related field (preferred) Prior admin or assistant experience is a bonus; fresh grads welcome Strong attention to detail and organizational skills Proficient in MS Office (Word, Excel, PowerPoint, Outlook) Able to work independently and handle confidential information
Working Hours:
9:00 AM - 5:30 PM, Monday to FridayWork Arrangement:
HybridNote:
Part-time positions availableJob Type: Full-time
Pay: $2,800.00 - $3,500.00 per month
Benefits:
Flexible schedule Work from home
Education:
GCE 'A' Level or equivalent (Required)
Work Location: Hybrid remote in Singapore 119960
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Job Detail
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Job IdJD1657066
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationQueenstown, S00, SG, Singapore
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EducationNot mentioned