Customer Service Assistant

Santa Maria, Philippines

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job Description

Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Responsible in answering incoming calls.
Acknowledging and resolving customer complaints thru call or in social media sites.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support

Qualifications

Job Types: Full-time, PermanentBenefits:

Schedule:

Supplemental Pay:

Education:

Language:

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