Customer Service Assistant
Job Description
Customer Service Assistant Position
Responsibilities :
Daily triggering and assigning of jobs, liaise with driver and call management team.
Email call management team to check on spare parts' estimated delivery date and time.
Liaise with customer on shipment dates.
Work with Ops RMA team on unused parts.
Arrange red rush ordering with APDC HUB warehouse and driver.
ADHOC collection activation request by call management team or engineers.
Follow up with customer and call management team on back order and manual release (recovery).
Prepare loan form for customer to sign for loan of spare parts.
Backup on preparation of airway bill and invoices.
Benefits :
5 Days Work, Monday to Friday, 8:30 to 17:30.
Transport allowance.
Pleasant working environment.
Good staff welfare.
Attractive remuneration package.
Variable bonus & AWS.
Medical, dental & insurance benefits.
Company transport pick up at Clementi MRT station.
Job training provided.
Requirements :
Minimum O-Level.
Proficient in Microsoft Office.
Willing to learn and hold responsibility.
* Able to work as a team and support each other.
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Job Detail
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Job IdJD1543311
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned