Customer Service Assistant
Job Description
Co-ordinate the order treatment with appropriate Solution Sales,*
Account Managers ,Project Manager, Sales Operation, and Finance
department.
Responsible for generating orders and invoices*
Responsible for processing Credit Note*
Assist in administrative duties*
Other duties assigned by superior*
Main interface with sales, finance and project management during
order treatment process.
Follow up with Sales on PO to be receive
Organize kick off meeting (Engagement Review) at purchase order
reception for projects with all solution actors: Project Manager, Sales
and Finance (Oracle Engagement reviews)
PO Booking in Oracle and tracking list & follow-up projects till
invoicing
Support on Risk Order entry in system
Support the credit management on customers' overdue treatment
with Sales & Finance team
Support the financial controller on quarterly PO booking
consolidation
Assist on monthly PO booking and billing data extraction and cross
check with manual data
Assist on tracking for transaction fee order management
Assist on documents storage in local shared folder, arrangement for
courier service on invoicing documents
Collaboration with cross team / BU on order management process
QUALIFICATIONS
==================
Education & Experience
Minimum Diploma At least 2 years of relevant experience in backend customer service support
Skills
Bilingual in Mandarin and English (Need to liaise with Mandarin
speaking)
Sales administration and logistics (Letter of Credit, Payment Terms,
Customs Rules...)
-System Tools : IT Literate (Microsoft Pack Office, ...), Oracle &
Microsoft Dynamic knowledge is a plus
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Job Detail
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Job IdJD1621530
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned