Job Description

Our client is looking for a proactive and organised individual to join us as a Customer Service Assistant. If you enjoy helping others, keeping things in order, and want to grow in a supportive environment -- this role is for you!

Key Responsibilities :
Client Communication Support
Respond to basic client queries via email, phone, or WhatsApp and direct complex inquiries to the appropriate consultant.
After-Service Client Support
Assist with post-appointment follow-ups, scheduling, and helping clients with forms or general information.
Administrative Tasks
Perform data entry, update client records, prepare simple reports or documents, and support day-to-day office operations.
General Consultant Support
Assist with ad hoc duties such as organizing digital files, preparing materials for meetings, or sending reminders -- all to help consultants stay organized and focused on client needs.
Requirements :

• Diploma, Bachelor's degree, or related field preferred
• Previous admin or assistant experience a plus, but open to fresh candidates
• Strong organizational skills and attention to detail
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and maintain confidentiality

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.
Agent Note This position is posted on behalf of a client by a third party agent.

Skills Required