Customer Service Associate
Job Description
Responsibilities:
Live Chat & Email Support: Respond to customer inquiries, resolve account-related issues, and provide technical assistance.
Dispute Resolution: Handle escalated issues, ensuring timely resolutions and follow-ups.
Feedback & Reporting: Collect customer feedback and provide insights to improve services.
Requirements:
Diploma/Degree in any discipline.
Minimum 1 to 2 years of experience in a customer service role preferred.
Entry Level Candidates are welcome.
Strong communication, problem-solving, and multitasking skills.
Fluency in English & Mandarin in communication and writing in order to liaise with English & Mandarin-speaking clients.
Willing to work in rotating shifts (Day & Night), including weekends and public holidays.
Job Type: Full-time
Pay: $2,500.00 - $2,800.00 per month
Benefits:
Dental insurance
Health insurance
Work Location: In person
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Job Detail
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Job IdJD1719584
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDowntown Core, S00, SG, Singapore
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EducationNot mentioned