Customer Service Associate Job in Accenture

Customer Service Associate

Ilocos, Philippines

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Duties and Responsibilities:

Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
Resolve problems and issues in a professional manner and engage with customers to identify additional needs
Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services
Achieve challenging individual, team, and contact center targets

Qualifications:

Open to college graduates, college undergraduates, and associate degree graduates
Must have at least 6 months of work experience in a BPO industry
Amenable to work in San Nicolas, Ilocos Norte
Willing to go back on-site once recalled

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