Job Description

JOB DESCRIPTION

Job Title

Customer Service Associate

Job Purpose and Content

We are seeking for aspiring

Customer Service Associate

to join our talented team. Our ideal


candidate will demonstrate strong passion to deliver timely support to customers and ensuring


smooth order fulfilment processes.


What you will be doing:


Process quotations, purchase orders and sales orders Manage Customer Consignment Programs Responsible for On-time deliveries for both Internal Customers (Engineers) &
External Customers. Work closely with customers, vendors and engineers to ensure


on-time deliveries to meet customers' requirements
Maintain stocks inventory & manage stocks movement. Update Customer Price Books Maintain an effective filing system of documentations Attending to enquiries from customers and business partners Build and maintain a good customer relationship Other duties as assigned

Requirements

Diploma in Business Studies or its equivalent with at least 2 years of related experience Oracle or SAP system experience will be an added advantage Proficient in Microsoft Office Application Knowledge of Japanese will be an advantage as this role requires regular
communication with our headquarter and factories in Japan
Strong communication and good interpersonal skills A meticulous, organized and resourceful team player Able to work independently with minimal supervision Required to be on Monthly Rotating Weekend & Public Holiday Standby
We regret that only shortlisted candidates will be notified.


Job Title: Date Created: 14 Oct 2025


Job Reference Number: