Job Description

JOB DESCRIPTIONAssists and answers queries (through phone) of Value Care clients and or hospital personnel regarding their plan benefit, consultation, admission and utilization.DUTIES AND RESPONSIBILITIES

• Responsible in handling client's inquiries and concerns pertaining to their healthcare coverage.
• Issues outpatient approval codes to accredited hospitals, clinics and dentists;
• Coordinates with different departments to address clients needs.
• Escalates to immediate supervisor cases that needs approval higher authority. (i.e. urgent cases, unresolved complaints, priority members)
• Performs other tasks assigned by immediate supervisor.

QUALIFICATIONS:

• Candidate must possess at least Bachelor's Degree in Nursing or any medical allied courses.
• Anyone with relevant experience.
• Fresh / Entry level applicants are welcome to apply.
• Must have good communication and interpersonal skills.
• Ability to multitask while working under minimal supervision.
• Computer literate with proficiency in MS Office using MS Word and MS Excel.
• Salary is negotiable.
• Applicants must be willing to be assigned in different hospitals across MAKATI AREA.
• Full-Time position(s) available.

VALUCARE provides our employees with a total rewards package, which includes competitive market benefits:

• Salary is negotiable (based on capabilities and performance / accomplishment
• Performance based bonus
• Life Insurance Coverage
• Health care benefit coverage up to 3 dependents
• Retirement benefits
• Annual Salary Increase
• Leave benefits (15 vacation leaves and 15 sick leaves)
• Birthday Leave
• Profit Sharing
• Uniform Benefit
• Medicine Allowance
• Vitamins Allowance
• Company Sponsored Trainings

Job Types: Full-time, PermanentSchedule:

• 8 hour shift
• Shift system

Experience:

• Customer Service Representative: 1 year (Preferred)