Customer Service Associate
Singapore, Singapore
Job Description
:
- Deliver excellent customer service to callers by understanding caller\'s needs
- Provide timely, accurate and appropriate information and assistance to address caller\'s enquiries
- Book or reschedule appointments based on caller\'s request
- Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
- Minimum Diploma in any discipline.
- Preferably 1 to 2 years\xe2\x80\x99 experience in healthcare industry, contact centre environment and/or service related industry
- Pleasant and cheerful personality with good interpersonal skills
- Able to adapt to fast pace working environment
- Computer literate and good typing skills
- Able to multi-task and work under a stressful environment
- Willing to work on rotating shifts, including PHs and weekend
- Willing to work on rotating shifts, including PHs and weekend
- Salary up to $3000
- Located in Ng Teng Fong General Hospital, Choa Chu Kang Polyclinic, The Synergy at International Business Park (Jurong).
- Working Hours: 7.00am to 3.00 pm /3.00pm to 11.00pm/11.00pm to 7.00am
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972
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Job Detail
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Job IdJD1297014
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned