Customer Service (confinement Centre)

SG, Singapore

Job Description

Job scope and responsibilities



Act as liaison between customers and nannies to ensure a smooth deployment Follow up with customers on their experience with our nannies Managing schedule of different customers and nannies Answering customer queries on our products and services Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Administrative tasks related to customer's job requirements Maintaining a positive, empathetic, and professional attitude toward customers at all times

Requirements



Our nannies are mostly mandarin speaking Diplomas, general education degree or equivalent 3 years of working experience in Customer Service-related roles Ability to stay calm when customers are stressed or upset
How to Apply:


Interested candidates should submit your resume and a cover letter detailing your relevant experience and motivation for applying to allen.zar@joyregroup.com or WhatsApp 98620979

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Job Detail

  • Job Id
    JD1597081
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned