Customer Service Coordinator

SG, Singapore

Job Description



Plan, schedule, and coordinate activities to ensure timely progress and optimize productivity. Act as the primary point of contact for client inquiries and feedback. Act as a liaison between clients, supplier and other third parties. Ensure a positive client experience by addressing concerns and providing personalized service. Documentation and Reporting. Prepare and submit progress updates, reports, and documentation to relevant parties. Monitor the availability and allocation of manpower and materials etc. Ensure adherence to workplace safety regulations and company policies. Undertake any other duties assigned by management from time to time.

Requirements



Proactive, adaptable, and eager to learn Strong attention to detail and accuracy Possess a critical-thinking ability Effective time management Excellent communication and interpersonal skills for liaising with clients or any third parties At least 4 years related experience Problem-solving ability with attention to detail and strong organizational skills Well-organized with the ability to manage tasks independently or collaborate within a team Ability to handle challenges calmly and effectively in a fast-paced environment Passion for delivering exceptional client service Willingness to stay updated on industry trends and best practices Willing to attend calls or travel island-wide when necessary Flexibility to work varied schedules, including weekends and holidays Able to attend emergency call due to works needs beyond office hours 6 working days
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Job Detail

  • Job Id
    JD1642301
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned