Job Description

Job Summary:

Salary: Basic upto $2800
Working Location: Tampines HQ
Working Days : Monday to Friday
Working Hours : 8am to 5pm

Jobscope:
1. Focus on order processing, order fulfillment till delivery in promptly and accurately manner.
2. Acknowledge customers\' email on queries/feedbacks/order placement within one working day.
3. Follow up with customers to ensure high level satisfaction and determining future requirements.
4. Ensure that customer\'s complaints/feedbacks are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
5. Ensure the availability of certificate of analysis/compliance, applying inspection status.
6. Prepare, generate and disseminate customer\'s reports on timely and accurately manner.
7. Collecting and sustaining sales data and database of customer contacts.
8. Maintain good filing and retrieval system to ensure easy access of work documents, when needed.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Company information

Registration No.

200701947W

EA No.

06C2859

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

What\'s your expected monthly basic salary?

MCI Career Services