Customer Service Executive (business Banking)
Singapore, Singapore
Job Description
the opportunity:
- Permanent role
- Work location: East
- 5 days work week
- Up to $4,500
- Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
- Resolves customer complaints and issues to the customer\'s satisfaction and accurately documents complaints, problems, and their solutions.
- Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre\'s knowledge management system.
- Safeguards the confidentiality of the Bank\'s customers and their data.
- Degree in any discipline.
- At least 2 years of experience in a call center / banking / customer service environment is advantageous.
- Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
- Apply through this application or send your resume to reenie.ng@adecco.com in MS Word Copy. We\'d love to hear from you!
- We regret that only shortlisted candidates will be notified.
Direct Line: 6697 7943
EA License No: 91C2918
Personnel Registration Number: R2198716
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Job Detail
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Job IdJD1459630
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned