Customer Service Executive (freight Forwarding)
SG, Singapore
Job Description
1. Quotations and Proposals
Serve as the point of contact for existing customers' commercial and pricing enquiry of Air and Ocean freight service Liaise with Air and Ocean Pricing, overseas networks to secure optimal pricing Prepare and submit on-time and accurate proposals and quotations based on the customers' requirements Follow up on quoted proposals and proactively seek for feedback and review to improve on hit rate with pricing team Coordinate with operations team in relation to the implementation of Tender/RFQ
2. Account Management
Act as customer's main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management Maintain good relationship with customers and internal teams Update SOPs regularly and share best practices sharing with team members
3. Others
* Support project or assignment as assigned by Superior
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Job Detail
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Job IdJD1557232
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned